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Delivery & Returns

Delivery

All orders placed online will be despatched as soon as possible.  I will make every effort to post them on the day they are ordered or the next business day.  Orders will always be posted in the order they are received with priority given to requests for “next day delivery”.  Items in stock are either on hand or on their way to me in a confirmed delivery so the majority of items can be sent out the day they are ordered.

Options:

  • 1st class post £3.00, FREE if you spend £50 or more in one transaction.  These packages DO NOT need a signature but cannot be delivered if you are not in and they do not fit through the letterbox.  I will make every effort to package items as small as possible.  The largest items that we stock are nursing pads which come in a large box.  I will flatten these boxes unless you request otherwise.  Orders placed by 3:00pm the majority of the time are posted same day.  Last post is 5:00pm, and you can call me if you want to make sure that your package will go out on the same day.
  • Special Delivery/Next Day by 1pm £6.50, or an additional £3.50 if you are spending over £50  These packages DO need a signature.  Items ordered after 4:00pm will probably go out the following day, but you can call to see if I am able to get your package out today 07951 600777.

Exchanges

I want you to be completely happy with your purchase, so I am happy to exchange your purchased items as many times as it takes for you to be satisfied with the fit. If you have tried on the item and decided that the fit is not quite right, send it back unworn (except for the purpose of trying it on) and unwashed in a saleable/new condition within 30 days upon receipt. Contact me as soon as possible by phone or email so that we can talk about a more appropriate size or style. Once the unsuitable item has been received, I will send you the replacement. If you would prefer not to wait for the replacement, you may pay for the additional item which will be refunded as soon as I receive the unsuitable item.

Returns

If you change your mind and do not require a replacement, you have 30 days to return the item unworn (except for the purpose of trying it on) and unwashed in a saleable/new condition for a full refund. Postage costs will not be refunded. If you return an item after 30 days you will receive a gift certificate for www.BoobieMilk.co.uk for the full value of the item which can then be used by you or given to a friend as a gift.

When returning items always ask for a certificate of postage from the Post Office. BoobieMilk will not be held responsible for parcels lost in transit. Please use the following FREEPOST address for all returns:

FREEPOST RSSG-ULUE-JJLS
BOOBIEMILK LTD
HAWTHORN COTTAGE
GREENLANDS ROAD
KEMSING
SEVENOAKS
TN15 6PG